Cancellation Policy from
The latest version of AIHoster’s cancellation policy can always be found at We point out to our customers the possibility to print out the cancellation policy, which is used in every order confirmation, or to save it by downloading the existing PDF file to your computer.
(Also as PDF document)

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the date of the contract.
To exercise your right of withdrawal, you must (, owner Felix Netzel, In der Wüste 23a, 51381 Leverkusen, Tel .: +49 (2171) 79491 80, Fax: +49 (2171) 79491 89) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Follow the revocation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.

You must return the goods to us (, Owner Felix Netzel, In der Wüste 23a, 51381 Leverkusen) without delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to hand over. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Special Notes
The right of revocation expires prematurely, if, owner Felix Netzel, der Wüste 23a, 51381 Leverkusen with the express consent of the customer before the end of the cancellation period has rendered services. This applies in the same way to a self-initiated service provision of the customer (eg download of software programs, activation of licenses, upload of websites, etc.). In principle, a right of revocation does not apply to domains, as these were manufactured according to customer specifications (§ 312 d BGB).

Model withdrawal form
(If you want to cancel the contract, please fill in this form and send it back.)

– To, Owner Felix Netzel, der Wüste 23a, 51381 Leverkusen, Fax: +49 (2171) 79491 89
– I / we (*) hereby revoke the contract concluded by me / us (*) for the provision of the following service: _________________________________
– Ordered on (*) / received on (*): ________________________________________
– Name of the consumer (s): ________________________________________
– Address of the consumer (s): ________________________________________
– Signature of the consumer (s) (only on paper) _______________________________________
– Date: _________________________________
(*) Delete as appropriate.

End of the revocation policy
The above right of revocation does not apply if the legal transaction can be attributed to your commercial or professional activity.